Resetting your Account Password

There could be instances when you forget your account and are unable to log in to your account. At other times, you may want to update your password for added security. Here is a comprehensive guide to resetting your account password.

Change Password

Follow the below-listed steps to reset your password from within the account.

Once you are logged in to your account, click on your profile picture in the top-right corner of the screen.
From the drop-down menu, click on your registered account name.

Now you will be redirected to your account. Click on Change Password on the left and enter the following details.

Current password

Enter the password currently in use

New password

Enter a new password for your account

Confirm new password

Re-enter the new password to confirm

Make sure to not match your new password with the previous passwords.
  • Finally, click on the SAVE PASSWORD button to save your new account password
Regularly updating the account password is a good practice for enhancing account security and safety.

Forgot Password

The steps below explain how to reset your password in case you forget it.

  • Click on the Forgot Password button on the Sign In screen.
  • Enter your registered email address.
  • You’ll then receive a link on your email address to reset the password.
  • Click on the link in the email to reset your account password.

You’ll now be redirected to the Reset Password screen. Follow the steps below to reset your account password.

  • Enter your new account password
  • Then re-enter the same password to confirm
Do make sure that your new password does not match the old password.

Click on SAVE to update your new account password. You’ll now be able to login to your account.

Mandatory requirements for password

Your password must meet the following criteria:

  • at least 8 characters
  • at least one lowercase letter (a, b, … z)
  • at least one uppercase letter (A, B, … Z)
  • at least 1 numeric digit (0, 1 … 9)

The above requirements also ensure that your account password is unique and strong for increased account security.