If your website can’t connect to your app, and you’ve done everything right, it’s probably your web hosting configuration. Most web hosting providers are not optimized for WordPress and unintentionally block access to the WordPress REST APIs, which are meant to be accessible. As a result, your connectivity between your app and your website is impacted.
To help identify where the problem lies, we have introduced a new feature that allows you to troubleshoot and exactly pinpoint the issue.
Within your app, navigate to Connectivity >> API Details >> Troubleshoot Connectivity.
Visit our support article to know more about troubleshooting your connectivity issues.