The nature of business of the healthcare industry is very sensitive. Finding a digital platform that can help them organise their daily operation is a very intricate process.
This process can be simplified by integrating a mobile app as a part of their business model. According to a recent research by Software Suggest, doctors and administrative staff believe that mobile apps can improve their productivity and also enhance the overall experience of the patients.
This industry includes pharmacies, medical clinics, hospitals and pathology laboratories. Mobile apps are helping pharmacies maintain their inventory along with organising the record of their customers.
In clinics, it has become easier for doctors to treat numerous patients in one go, saving patient’s time from waiting in long queues. This has also generated an alternate revenue for doctors who can be active for immediate consultation for the patients.
With the help of mobile apps, hospitals and pathology labs have been able to smoothly manage their appointment and availability of doctors. Mobile apps have extended a way out for doctors, patients and administrative staff to solve intricate problems with ease.
Let’s dig deeper to find the solution provided by medical apps:
Access patient’s history instantly
Maintaining records of a thousand patients has never been easy. Hospitals and personal clinics have always struggled to get immediate access to the records.
The eventful schedule of doctors restrict them from streamlining their daily operations and remembering each patient’s history. In simple words, it is almost impossible to keep the record of each patient mindfully.
Mobile apps have eliminated the need for healthcare service providers to manually track patient’s information. By keeping the data within reach, it is easier to offer instant treatment to critical patients.
We know that mobile apps are cloud-based. That makes it easier for the patient and the doctor to pull out necessary information at the time of checkout. It means, both you or your patients will never have to physically keep or carry medical records.
Digital records can be accessed at any time, from anywhere. To try how integrating a mobile app enhances management of data, healthcare providers can always use an app builder online. It will be an affordable option, provided, they have a website.
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Control administrative management
The overall management of a full-fledged hospital can be a nightmare if the right tools are not deployed. If the operations are automated through a digital tool, the cost of deploying human resources can increase massively.
Managing the pharmacy, patients’ records, doctors’ schedules and staff, are all critical elements that contribute in running a hospital seamlessly.
Mobile apps came into play to eradicate human errors. Hospitals that integrated mobile apps as a part of their management tool, saw significant improvement in effectively enhancing the overall operations.
For instance, hospital staff can keep a real-time check on the medications of admitted patients.
From the patient’s perspective, they can conveniently book appointments by tracking the doctor’s schedule on their app.
Enhance patient experience
We discussed in the previous section how the hectic schedule of the doctors, come in the way of treating numerous patients in one slot. In the same light, we can understand that both the parties find it hard to connect through phone calls on a regular basis.
For intense treatments, it is necessary for doctors to instantly provide remedies. Mobile apps have helped doctors of all expertise, overcome this challenge by staying in touch with their patients real-time.
The support features of mobile apps include instant chats, notifications and calls that connect both the parties within the blink of an eye.
Healthcare service providers are moving away from conventional methods and are adapting to advanced technical tools to provide better services to their customers.
Fostering healthier way of life
While maintaining a healthy lifestyle is in the hands of an individual, an external influence plays a significant role in encouraging it. We are not just talking about tracking the steps or checking the pulse rate. There is much more to this dynamic.
Mobile apps can be a game changer for nutritionists or dieticians. If nutritionists already own a website based on a subscription model, they can also use a WooCommerce mobile app builder to make their own app.
This can be a great way to cater to a larger audience that prefers using mobile apps over desktops. Additionally, staying in touch with the customers and offering a real-time update of their progress can be seamlessly managed through the app.
Some of the nutritionists who already have an app, have also travelled the extra mile by keeping healthy recipes as a feature of their app.
Customers can access their diet through the app in the absence of internet.
You can provide support to the customers through chats or emails by addressing their queries regularly.
Give digitalized access to reports
Collecting medical reports was a challenge until pathology labs introduced digital reports which were sent through e-mails. However, accessing these reports was almost impossible in a no-network zone.
Healthcare set-ups went a step further by creating mobile apps. These apps have simplified the process of collecting reports and sharing it with the doctor.
Besides getting instant access to reports, patients can also view them and download them in the absence of internet. Thanks to the cloud-based technology, it is all possible now. Some of these apps provide an initial feedback to let patients know if their vitals are not sound.
Claim medical insurance
Chasing insurance companies for a medi-claim at the time of discharge can be painful. The process can be intensified if you don’t find the insurance policy number or paper at the time of the admission.
To offer utmost comfort to the customer, insurance companies are either exploring options to build an app or already own one. Mobile apps, for this industry, will not only help in extending convenience to the customers but also save their time.
This also gives insurance companies a great opportunity to encourage customers to invest in their other policies too.
Most insurance companies already have a website but not an app. If you are one of them, convert your website into app through an app builder online.
Offer medical information
We discussed many options where healthcare service providers could streamline their daily operation and engage more business through mobile apps.
This section will talk about how technological advancement in the medical industry is proliferating and demanding doctors to stay updated.
There are many websites that cater to the most popular doctors in the world and offer in-depth information on advanced treatments through videos, content and slide shows.
If you are one of them, you can easily increase your reach by converting your website into app. All the information that was earlier on the web, can be on the finger-tips of your direct audience.
You can include blogs, latest researches, videos and journals on your app. Every time you add new information to your app, send push notification to the user to let them know.
Wrapping up
Healthcare industry includes various service providers who have all benefited by building a mobile app. Hospitals could manage their daily operation and their staff, keep a check on the medication of the admitted patients and track the doctor’s schedule. All of this can be done through a mobile app. You can also develop pharmacy apps to get more impressions for your business.
If you are a part of the healthcare industry and don’t own a mobile app, it’s time you consider building one. If you don’t want to invest heavily in the initial phase, try using a WooCommerce mobile app builder. This option is affordable and is less time-consuming.
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